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Privacy Policy

Privacy at Makena Coast Charters

We respect your privacy and protect your information. We do not share, sell, or otherwise disclose your opted-in SMS and email information to third parties. Here’s how we handle it:

  • We collect only what you share with us, like your name, phone, email, and booking details.
  • We use this information to manage your reservations, send updates, and improve our services.
  • You can opt out of promotional SMS or emails anytime.
  • We do not sell your information.
  • We use cookies to make our website work better. You can manage these in your browser.
  • Your data is secured, but no system is 100% risk-free.
  • You can ask us to access, correct, or delete your information at any time.

For questions, email us at [email protected].

 

Privacy Policy for Makena Coast Charters Inc

Effective Date: March 6, 2025

At Makena Coast Charters Inc, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information that you provide to us, particularly in relation to our SMS services. Please read this Privacy Policy to understand our practices.

1. Information We Collect

  • Contact Information: Name, phone number, and email
  • Booking Information: Reservation details, payment information, customer requests
  • SMS Information: Content you provide when opting into SMS services
  • Technical Information: IP address, browser type, device info, cookies, browsing data
  • Customer Support Information: Records of communications with our team

2. How We Use Your Information

  • Provide and manage charter services and bookings
  • Send service updates, confirmations, and promotions
  • Improve our website and customer experience
  • Respond to inquiries and support requests
  • Comply with legal and regulatory obligations

3. SMS and Communications

Makena Coast Charters Inc values your privacy. We do not share, sell, or otherwise disclose your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with external entities unless required by law or in connection with a legal obligation.

  • You may receive SMS or email updates if you opt in
  • You can unsubscribe anytime via opt-out instructions in our messages
  • We do not sell or share your communication data with third parties, unless legally required

4. Cookies and Tracking Technologies

  • Used to improve site performance, personalize experiences, and analyze usage
  • You can control cookie preferences in your browser

5. Data Security

  • We use technical and organizational measures to protect your data
  • No system is 100% secure, but we minimize risks with safeguards

6. Data Retention

  • Retained only as long as necessary for business, legal, or regulatory purposes

7. Sharing of Information

  • With trusted service providers (e.g., payment processors, SMS/email services)
  • To comply with legal requirements or protect rights and safety
  • Never sold for marketing purposes

8. Your Rights

You may request to:

  • Access, update, or delete your data
  • Opt out of marketing communications
  • Restrict or object to processing activities

Contact us at [email protected].

9. Children’s Privacy

  • We do not knowingly collect data from children under 13
  • If collected unintentionally, we will delete it

10. GDPR (European Union and EEA Residents)

If you are located in the EU or EEA, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access, rectify, or erase your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local Data Protection Authority

Legal Basis for Processing under GDPR:

  • Your consent (e.g., signing up for SMS or email updates)
  • Performance of a contract (e.g., booking services)
  • Legal compliance obligations
  • Legitimate business interests

11. CCPA/CPRA (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to know what personal data we collect, use, and disclose
  • Right to request deletion of your personal data
  • Right to opt out of the sale or sharing of personal data (we do not sell your data)
  • Right to correct inaccurate personal information
  • Right to limit use and disclosure of sensitive personal information
  • Right to non-discrimination for exercising your privacy rights

You may submit a request by contacting us at [email protected] or 808-874-1273.

12. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted with a new effective date.

13. Contact Us

For questions or to exercise your rights:
Makena Coast Charters Inc
 Email: [email protected]
Phone: 808-874-1273